Preferred One Stop Technologies (POSTcti) is the largest Value Added Distributor in EMEA for converged IP, voice and video communications technologies and services.  We are also a Microsoft Gold Partner with the Unified Communications specialism enabling the products and services needed to integrate PBXs with Microsoft Office Communications Server 2007.

We supply developers, resellers and services providers with the consultancy expertise, hardware and software building blocks required to build advanced communications networks.  Our significant experience in VoIP solutions includes IP, PSTN and PBX related protocols, enabling us to provide specialist design assistance and protocol interoperability testing, analysis and troubleshooting services to developers and integrators.  Our highly experienced staff can provide site survey, installation, configuration and test of products and solutions.

As a Microsoft Gold Partner we supply and configure VoIP and IP gateways and Unified Messaging (UM) solutions on Exchange 2007 and Office Communications Server 2007 to customers, systems integrators and Microsoft partners.  Microsoft Exchange 2007 Unified Messaging provides a single inbox containing voice, mobile and email messages and works directly with legacy PBX and IP telephony systems.  This new release of the popular Exchange product includes substantial use of speech recognition and integration to telephony systems as well as many improved features including video communications and conferencing.  The inclusion of live presence facilitates users to chose the most effective and efficient medium by which to contact others and is set to revolutionize and streamline business processes.

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POSTcti 60 day 60 User Trial
Live-PA
SIPmerge
POSTcti Unified Communications Platform (UCP)

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POSTcti 60 day 60 User Trial

To enable organisations to evaluate the features and functionality in Microsoft Office Communications Server 2007 (OCS2007) POSTcti have developed a standalone 60 day, 60 user OCS2007 trial solution that allows users to evaluate OCS2007 with minimal integration/configuration work.



This solution consists of the following loaned hardware/software:

HP mini-tower server
Microsoft Windows Server 2003 R2
Microsoft Office Communications Server 2007

All the software is time-bombed trial software made available by Microsoft specifically for evaluation purposes.  POSTcti will install and configure the server onto the network and make the necessary Active Directory schema modifications.  POSTcti will also assist the staff with advice on how to enable the end-user desktops to make use of OCS2007 functionality.  Prior to the end of the 60 day trial POSTcti will arrange to attend site and remove the server hardware and Active Directory schema updates.  If your organisation orders a full OCS2007 implementation within 60 days of the end of the trial period from POSTcti, then POSTcti will credit the cost of the 60 day trial against the cost of the full implementation.  A full OCS implementation consists of the purchase of server hardware, UC endpoints, professional services and support contracts taken from POSTcti.

The aim of the POSTcti 60 day, 60 user OCS2007 trial is to allow an organisation to evaluate OCS2007 functionality with minimal impact on their existing infrastructure, and without the need for commitment to invest in a full rollout.

The key OCS2007 features available for user evaluation are:

Presence  -  check someone’s status, then decide how best to communicate with them
Instant messaging  -  secure and recorded for compliance/archive
VoIP telephone calls  -  using your existing PC/laptop hardware and internet connections
Video/voice conferencing  -  from your desk with internal and external users
OCS approved communication devices  -  Bluetooth head-sets and desktop devices

         

As standard, the trial does not include a Gateway or PBX integration.  However, as of 09/05/2008, POSTcti in partnership with Dialogic are offering the free 60 day loan of a Dialogic Media Gateway to the next 5 organisations to sign up to the 60/60 trial.  This will IP enable a legacy PBX telephone system, allowing a more complete evaluation of the capabilities of Microsoft Unified Communications.



The POStcti 60 day 60 user trial is unique in that it offers organisations the chance to evaluate the capabilities of Microsoft Unified Communications in situ at their site, and to do it for a substantial period of time.  This truely allows those in a descision making capacity to decide whether OCS 2007 and Microsoft Unified Communications will provide worthwhile business benefits to their organisation, and thus allow them to clearly justify the investment in a full rollout.

The trial can be extended in terms of time, scale and functionality to meet your specifc requirements. 

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Live-PA

Live-PA is an easy way for Microsoft Office Communications Server 2007, (OCS 2007), to record calls and archive them in a straightforward searchable way.  It does this by running an automated group of virtual assistants that appear as available or busy, and when invited into a call one will record the conversation and save the compressed file along with potential identification data for later retrieval.  Recruiting a virtual assistant is done simply by dragging and dropping icons and the GUI appears very similar to OCS 2007 itself making it simple to use with minimal training.  Immediate access is then available via your desktop computer, just like a Microsoft Word document.



Features include:

Easy call-recording with ID tagging for retrieval and voice tagging for call points of interest

Digitally signed, secure files including call times, participants and entry / leave times

Conference scheduling via Outlook calendar - participants automatically invited into calls

Intelligent reminders by the assistant to tag calls correctly to enable efficient user retrieval

System architecture ensures recordings cannot be lost or accidentally deleted

IM conversation history can be recorded along with voice

Definable privilege levels mean full control over what call files individual users can access

These features translate into real life benefits as your organisation implements changes that enable Gershon efficiencies, the Transformational Government agenda and the Freedom of Information Act.  In today’s operating environment organisations are increasingly being challenged with security and compliance and Live-PA ensures conformity with regulations from bodies such as FSA, DMA, ICSTIS, PCI and OFCOM.

For increased information management options, Live-PA can be implemented in two ways.  Hosted requires no recording hardware or software installing at a users site and instead uses our hosted solution, whilst Enterprise requires servers and software to be installed at a clients premises.

Recruit a POSTcti Live-PA to manage your information recording.

Create. Retain. Review. Archive. Dispose.

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SIPmerge


SIPMerge Server by POSTcti, is a SIP protocol converter designed to bridge SIP networks and allow full SIP header manipulation.

SIP, as an evolving protocol, often causes interoperability issues between products from different vendors.  Using SIPMerge, these differences are overcome by providing a stateful proxy that remains in the call path ensuring compatibility between servers, gateways and IP-PBXs.

SIPMerge Server is ideally suited for Microsoft Exchange 2007 Unified Messaging (UM) Server integrations.  SIP traffic from the UM Server is sent over TCP/IP unlike the majority of IP-PBXs and VoIP gateways which use UDP.

Anywhere Access for Microsoft Exchange Server 2007

Listen to your emails whilst on the move, reschedule appointments using voice commands over the telephone and receive voicemails, emails and fax in one single inbox.

To enjoy the benefits of Microsoft's new Unified Messaging features of Exchange 2007 requires interconnection to the corporate PBX, enabling collaboration between Exchange and the TDM or IP switch.

In the case of IP switched, the interconnection uses SIP, giving rise to incompatibilities from start-up registration through to message transport.  SIPMerge Server solves these problems and ensures reliable, transparent communication, freeing both the Exchange Server and IP-PBX to provide the full unified messaging feature set.

Key features

Transport Layer Conversion (TCP/UDP)
Payload Header Manipulation
Security
Load-Balancing
Fault Tolerance
Windows based remote configuration, reporting and debug

Payload Header Manipulation
Extra fields can be added to the SIP header if necessary to comply with particular switches or end-points including Microsoft LCS/OCS and Exchange UM

Security
SIPMerge™ provides interoperability between different security and authentication regimes. Includes support for IPSEC

Load-Balancing
Various call distribution algorithms are supported including round-robin and performance based rules. Multiple network interface cards can be configured to support high volumes of SIP traffic and ease network congestion

Supported Features in Exchange 2007
Voicemail and Retrieval
Email by Voice
Calendar by Voice
Speech Recognition for Navigation
Direct calling from personal contacts and active directory

SIPMerge is compatible with systems from many major companies including Avaya Nortel and 3com.

Case Study – 3com NBX



3Com Corporation is a leading provider of secure, converged voice and data networking solutions for enterprises of all sizes.  3Com offers a broad line of innovative products backed by world-class sales, service and support, which excel at delivering business value for its customers.

SIPMerge Server acts as a proxy between the NBX and Microsoft Exchange 2007.  Using SIP Voicemail the NBX passes all Voicemail calls out via the SIP protocol to SIPMerge Server.  SIPMerge Server will translated to SIP/UDP to SIP/TCP and reformatted to suit the Microsoft Exchange SIP implementation.  SIPMerge Server then delivers the caller to Exchange Unified Messaging.

POSTcti are proud to be a premium member of the 3Com Open Network (3Com|ON) as a result of SIPMerge Server providing seamless interoperability between Microsoft Exchange 2007 Unified Messaging (UM) Server and 3com’s NBX.  The 3Com Open Network (3Com|ON) Program is a global technology partner program designed to build and support a wide array of third-party relationships with best-of-breed independent software and hardware vendors, systems integrators, service providers, consultants and the open source community.  A collaborative, open approach - supported by a wealth of Program resources and support activities - creates value-added, interoperable solutions and services that help manage, control and enhance networked communications.
Visit 3Com Open Network to learn more.

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POSTcti Unified Communications Platform (UCP)
 
Unified Communications and the Business Issues
Organisations of all sizes rely on technology to remain competitive, productive and agile, with Unified Communications increasingly being recognised as a key enabling tool to achieve these goals.  However, with the huge potential benefits can come increased IT costs, pain of manageability issues, and technology that becomes outdated or overloaded as the company grows.  Many would like to achieve a reliable and fully integrated Unified Communications environment that provides clear business benefits, but envisage the process to be complicated and disruptive to current working practices, along with the substantial separate expensive investments usually required.

How the POSTcti UCP can Help
With 10 years of experience in UC, and as a strategic Microsoft Gold Partner with the Unified Communications specialism, POSTcti are experts in the design, deployment, integration and ongoing support of Microsoft Exchange Server 2007, Microsoft Office Communications Server 2007 and Microsoft Live Meeting 2007.  Imparting this knowledge into platform design has enabled us to produce the ultimate Unified Communications one stop technology offering.



The POSTcti Unified Communications Platform provides a robust and scalable system that you can rely on to simplify the growing demands of your business.  Built on Intel Multi-Flex Technology, this system, which is truly plug and play relative to standard server systems, contains everything in one box for ease of management and to minimise investment.  Cutting edge energy efficient technologies continue the cost savings with vastly reduced energy costs once implemented.

A complete Unified Communications project requires several dedicated servers to host the specialised roles necessary for a secure and resilient implementation.  Depending on your configuration these roles include:

Mailbox  -  User mailboxes and public folders
Client Access  -  Outlook Web Access and Exchange ActiveSync
Hub Transport  -  Rules and policies to mail delivery
Unified Messaging  -  Voice messaging, fax, email and telephony integration
Front End Server  -  Instant messaging, conferencing, voice and video
Edge Server  -  External user access
Mediation Server  -  Codec translation for PBX integration

The POSTcti UCP is built on Intel Multi-Flex Technology and comes ready-configured to your specific server role requirements.  It can expand to 6 server compute modules and 14 disk drives and incorporates the latest advances in reduced power consumption and heat dissipation, all in one single 6U enclosure.

Tangible Business Benefits

Increased uptime with redundant systems, automatic failover, and backup
Greater utilisation with shared storage and virtual drives for maximum use of system assets
Unique serviceability with just one simplified and integrated system with all hot-swappable components
End-to-end management for the entire system from one simple web-based GUI
Improved data protection with centralised back-up and virtualised access for greater data protection
Plug and play so you can manage systems swiftly and efficiently
It’s all in one box so IT multitaskers can manage everything from one location
Lower costs by purchasing one single robust server system
Lower energy costs by as much as 20-30 percent with energy-efficient technologies built in - without compromise to performance



One Box One Solution

Why should I choose the POSTcti Unified Communications Platform (UCP) instead of a standard rack-mount server system?
As an integrated system, the POSTcti UCP, built on Intel Multi-Flex Technology, provides capabilities not possible with a common rack server, including diskless servers, virtual presence, end-to-end management, redundant Switch and Storage Control Modules, redundant power supplies, and integrated SAN and Ethernet Switch Modules.
 
What if I  don’t want to be locked into buying one type of server module?
The POSTcti UCP can support multiple generations co-existing in the same chassis.  If you purchase a new Server Compute Module a year or so down the road, you can simply plug it into your system with your current servers and configure it.
 
What is a SAN and why do I need one?
The Storage Drive Bay, along with the Storage Control Module and the Chassis Management Module, create a Storage Area Network (SAN) within the POSTcti UCP.  The SAN physically separates the storage from the servers and manages the Storage Drive Bay, allowing for the creation of storage pools and virtual drives.  This setup gives you the ability to use only the amount of storage that is needed per server.
 
Why use an integrated network switch?
The integrated Ethernet Switch Module provides end-to-end management and reduces the requirement for multiple boxes and large quantities of cabling.
 
How do I expand storage?
The shared storage can be expanded using an external RAID array and the integrated Storage Control Module.
 
What is remote concurrent KVM?
Remote KVM (keyboard, video and mouse) allows an administrator to log in and use the KVM features of the Intel Modular Server as if they were physically at the server.  The concurrent feature allows for two administrators to be logged into the Management Interface and manage multiple Server Compute Modules simultaneously.
 
What is Virtual Presence?
Virtual Presence is the ability to interact with and manage the system through a web-based GUI.  The integrated Management Module contains a centralised access, Virtual Presence, web-based GUI and provides remote console control.
 
Why an integrated Management Module?
The integrated Management Module contains a centralized access, Virtual Presence, web-based GUI interface and provides remote console capabilities.

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